The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard that ensures office sites, development centers, support centers and data centers are securely managed. These certifications run for 3 years (with renewal audits), and have annual touch point audits (surveillance audits). The scope of certification covered the Company’s locations in Portland, Oregon; San Francisco, California; Barcelona, Spain; Dublin, Ireland; Atlanta, Georgia; and London, United Kingdom.
The following applies to the New Relic One platform:
AWS & First Party
New Relic One Platform
The following services are not ISO 27001 certified:
AI Ops - Incident Intelligence
Pixie: Auto-telemetry with Pixie
Pixie: Community Cloud for Pixie
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.