---
title: Generate registry entries for CloudALM monitoring
source: https://docs.newrelic.com/docs/sap-solutions/additional-resources/calm-registry-entries
---

Configure registry entries (Call IDs) for CloudALM data providers to enable monitoring of SAP Cloud ALM services.

## Overview

This utility program provides functionality to add, change, delete, and autogenerate configurations for CloudALM data providers.

-   **Transaction Code**: **/NEWR/GEN_DP_CALLID**
-   **Program Name**: **/NEWR/GENERATE_CONFIG_CALLID**
-   **Configuration Table**: **/NEWR/CALLID_CNF**

## Prerequisites

Ensure the data provider **NR_CALM_LANDSCAPE** is active and collecting data before you execute this utility.

## Setup procedure

## Configure data provider and service type mapping

1.  Execute transaction `/NEWR/GEN_DP_CALLID`.
2.  Click the **DP/CALM Services Type Maintenance Link**.
3.  Select the service types you want to monitor.
4.  Link each data provider to the appropriate SAP system or service configured in SAP Cloud ALM.
5.  Save the configuration.

    > #### 💡 TIP
    >
    > **Service type** represents **SAP systems** or **services** enabled in your **SAP Cloud ALM** environment.

## Add new Call ID records

1.  In the selection screen, enter the data provider and service type you need to configure.
2.  Select the radio button **Add new (Call ID) records to Registry**.
3.  Click **Execute**.
4.  The system displays all **service type instances** configured in **Cloud ALM**, each with a unique **LMS ID**.
5.  Select the instances you want to monitor.
6.  Delete any entries not needed.
7.  Click **Update and save configuration**.

## Verify the configuration

1.  Go to transaction `/NEWR/REGISTRY` to access the **NR SAP Data Provider Registry**.
2.  Select the **data provider**.
3.  Click **Configure** to view the saved **Call ID entries**.
4.  Click **Test** to verify the configuration.

    **Expected result**: The connection test shows successful status.

## Maintenance options

### Update existing entries

If you need to change or delete existing **Call ID records**:

1.  Execute transaction `/NEWR/GEN_DP_CALLID`.
2.  Select **Copy/Change/Delete existing (Call ID) records in Registry**.
3.  Click **Execute**.
4.  Make the required changes.
5.  Save the configuration.

### Clear all entries

To remove all **Call ID records** (for initial setup or service pack upgrades):

1.  Execute transaction `/NEWR/GEN_DP_CALLID`.
2.  Select **Backup & delete all existing (Call ID) records in Registry**.
3.  Click **Execute**.

> #### ⚠️ IMPORTANT
>
> This creates a backup before deletion. Use this option only during initial setup or when instructed during a service pack upgrade.

### Refresh service definitions

If you cannot locate a **service type** or **LMS ID**:

1.  Click **Retrieve new services (LMSID) setup in Cloud ALM**.
2.  This fetches the latest services configured in your **Cloud ALM account**.