Organization and user management release notes

Organization and user management v210901

Wed, 01 Sep 2021 00:00:00 +0000

Our System for Cross-domain Identity Management (SCIM) API now supports management of users' user type. This allows Enterprise customers with users on our newer user model to manage user type via their identity provider (IdP) or any custom integration that supports SCIM. This is particularly useful for provisioning users as either basic or full (instead of always provisioning users as full), along with automatically upgrading and downgrading within the New Relic billing policy of two downgrades per user per rolling twelve months.

The release includes a SCIM tutorial and the ability for admins to add a custom message and/or URL to the self-upgrade page that communicates the customer-specific upgrade request process for customers that manage user type through the API.

We have instructions for enabling this with our pre-built Okta integration. Currently we don't have step-by-step instructions for our OneLogin or Azure AD integrations. If you're using one of these, you'll need to configure your identity provider to send a new attribute, nrUserType.

For more information, see:

Organization and user management v211101

Mon, 01 Nov 2021 00:00:00 +0000

Automated user management now available for Pro edition

New Relic's automated user management feature is now available to organizations with New Relic's Pro edition. Previously this was available only to organizations with Enterprise edition.

Automated user management allows you to use SCIM provisioning to import, update, and deactivate your New Relic users from an identity provider, like Azure AD, Okta, or OneLogin. You can also manage attributes about your users, including user type and time zone, via your identity provider.

Organization and user management v220112

Wed, 12 Jan 2022 00:00:00 +0000

New version of New Relic One pricing model with core users

We released a new version of the New Relic One pricing model with a new user type: the core user. Organizations on this pricing version have access to three user types: basic users, core users, and full platform users. The core user has more access than basic users and costs less than a full platform user. Core users have access to some powerful developer-centric features like New Relic CodeStream, our logs UI, and the ability to build New Relic apps.

This pricing version also calculates billable users differently and has different user downgrade rules.

For more about this release and about availability, see Core users release.

Organization and user management v220112

Wed, 12 Jan 2022 00:00:00 +0000

We released the ability to export user data from the User management UI. The data is exportable via TSV. Exportable columns include users’ names, email addresses, current user type, groups, and user ID. Admins can choose to export all users or select a subset of users.

For more details, see Export user list.

Organization and user management v220204

Fri, 04 Feb 2022 00:00:00 +0000

New Relic One platform users who are managed via automated user management could previously only set their time zone via their identity provider (IdP).

Now all users can override these time zone preferences by updating them in New Relic One. This is especially useful for customers with IdPs that cannot send time zone preferences to New Relic.

To do this, simply visit your user preferences and update your time zone. We'll automatically save your new preference and override what is being sent via your identity provider.

For more details, see the time zone setting docs.

Organization and user management v220309

Wed, 09 Mar 2022 00:00:00 +0000

With this release, core users can manage users and manage billing. They can:

Perform user management tasks if they have the Authentication domain manager standard role.
Perform billing administrative tasks if they have the Billing user standard role.

Organization and user management v220325

Fri, 25 Mar 2022 00:00:00 +0000

This release provides additional governance settings for core user upgrades. Administrators can now control:

if basic users can automatically upgrade to core or if upgrades require admin approval
if core users can automatically upgrade to full or if upgrades requires admin approval

For more information, see the user upgrade docs.

Organization and user management v220412

Tue, 12 Apr 2022 00:00:00 +0000

This release provides NerdGraph API capabilities for querying, adding, and renaming accounts.

For more information, see Manage accounts with NerdGraph.

Organization and user management v220501

Sun, 01 May 2022 00:00:00 +0000

Removal of estimated cost in May of 2022

In May of 2022, we removed the current month's estimated cost from the usage UI and from usage-related events. We did this to avoid confusion in cases where the estimated cost differs from the actual cost. Details on this change:

Removal of estimated cost from the usage UI. The usage UI shows your usage and show invoices, as always, but there won't be an estimated cost for the current month.
Removal of estimatedCost attribute. This attribute is being removed from the events NrMTDConsumption and NrConsumption.

For tips on how to run queries to return an estimated cost, or on how to replace existing queries that use estimatedCost, see Estimated cost queries.

Note that viewing and editing billing settings requires the Billing user role.

Organization and user management v220511

Wed, 11 May 2022 00:00:00 +0000

We released NerdGraph capabilities for managing user groups and access grants. For more details, see Manage user access with NerdGraph.

Organization and user management v220826

Fri, 26 Aug 2022 00:00:00 +0000

Managing your users' access to New Relic just got easier. We've enhanced the Access management UI page to be more group-focused. Now you can more quickly understand what roles and accounts your groups have access to, create groups, and edit group access.

We've also simplified how you manage higher-level administrative features. We previously had separate organization-scoped roles for these capabilities. Now, organization-level administrative settings (like billing, organization settings, and authentication domain settings) can be easily assigned to a group from the Groups UI page.

To learn more:

Organization and user management v220928

Wed, 28 Sep 2022 00:00:00 +0000

You can now query a user's name, user ID, user type, email, and last active date with our NerdGraph API. You can also update a user's user type and email address.

To learn more, see the NerdGraph docs.

Organization and user management v221108

Tue, 08 Nov 2022 00:00:00 +0000

Users with multiple New Relic user records can now switch between those records. For more information, see Users with multiple user records.

Organization and user management v221122

Tue, 22 Nov 2022 00:00:00 +0000

You can now add and delete users through NerdGraph. Here are some resources to learn more:

Organization and user management v230113

Fri, 13 Jan 2023 00:00:00 +0000

We changed the location of some authentication domain settings. Changes include:

We placed the Authentication domains UI in the Administration UI menu.
We moved the user session settings and the user upgrade settings to the User management UI page.

Organization and user management v230501

Mon, 01 May 2023 00:00:00 +0000

We added an integration with Google that allows people to use their Google account to sign up for New Relic and log in. For more details, see this announcement.

Organization and user management v230712

Wed, 12 Jul 2023 00:00:00 +0000

We added an integration with GitHub that allows people to use their GitHub account to sign up for and log into New Relic.