Viewing plugin alerts

If the plugin publisher set Critical (red) or Caution (yellow) alert conditions for your plugin's components or instances, the Recent events list will show alerts and deployments. You can:

  • Select and view alert details.
  • Change the existing thresholds.
  • Set your alert notification options; for example, to receive email notifications for Critical events.

Plugins is not supported with accounts that host data in the EU region data center.

View alert details

New Relic Plugins will trigger an alert when the value of a summary metric passes a threshold and then stays there for approximately five minutes. This helps avoid excessive notifications and "flapping" of alerts.

When you select an alert from your plugin's Recent events list, the page shows the time window when the event occurred. To view alerts for your plugin:

  1. From the New Relic Plugins menu bar, select the plugin's name or icon.
  2. From your plugin's summary page, view the list of Recent events.
  3. To view details about an alert, select its link.
  4. Use any of New Relic's standard user interface functions and page functions to drill down into detailed information as applicable.

Update alert conditions

Depending on your plugin, there may be one or more components (instances) listed on the summary page. To change the existing alert conditions for your plugin's components or instances:

  1. From the New Relic Plugins menu bar, select the plugin's name or icon.
  2. From your plugin's summary page, select the component's (instance's) settings (gear) icon.
  3. Type the Caution (yellow) and Critical (red) levels for the summary metrics.
  4. Select Save settings.

Set alert notification preferences

Alert notifications automatically appear in your plugin's Recent events list. You can also receive Critical alert notifications for your plugin.

To configure a single email address to receive all plugin-related alerts: From the New Relic Plugins menu bar, select (account) > Account settings > Integrations > Alerting notifications > Mobile & Plugin alert email. For more information, see Email alert notifications.

For more help

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