Transition to New Relic One from Insights

New Relic Insights​​​​​​ was previously our main way to create custom queries and charts, but now we have New Relic One, which has its own query builder experience. New Relic One offers an improved charts and dashboards experience compared to Insights.

This transition guide will:

  • Explain some of the new and improved New Relic One chart/dashboard features
  • Explain why it's easy to switch to New Relic One
  • Give you some tips for how to get the most out of using New Relic One
  • Explain some details and considerations about making the switch

Improved features in New Relic One

New Relic One is an improvement to the Insights experience. New Relic One has all the dashboard and charting features that Insights has, and more.

New Relic One dashboard example > Dashboards: New Relic One offers a better querying and charting experience than Insights.

Switching to New Relic One is easy and seamless. After using your dashboards in New Relic One, your dashboards will still be in Insights.

Features include:

  • Better querying and charting experiences, including a "basic" query mode that doesn't require knowledge of NRQL.
  • Better display options, including easier-to-understand displays for line-heavy, dense charts and a better TV mode.
  • Dashboards with up to 12 charts/widgets across (compared to Insights' 3-across limit).
  • Easier creation of dashboards with multiple pages (previously called data apps in Insights). Your Insights data apps are preserved as multi-page dashboards in New Relic One.
  • Improved experience for querying metric data (both the Metric data type and metric timeslice data)

Try out New Relic One

It's easy to try out and switch to New Relic One. We recommend reading the recommendations before you do.

To view your Insights dashboards in New Relic One, go to an Insights dashboard and click Try new dashboards.


The transition from Insights to New Relic One was designed to be easy and seamless, but we have one recommendation: If your team starts to edit or create dashboards in New Relic One, don't go back to Insights to edit those dashboards. This is because, for some types of dashboards, the improved features in New Relic One means a dashboard created there may lose functionality when edited in Insights.

That is the main thing to remember when switching to New Relic One dashboards.

Here are more details and specifics, including details about the above recommendation:

  • Some dashboards, once edited in New Relic One, will lose some functionality when edited in Insights. This applies to these dashboards:
    • Dashboards created using the Insights metric explorer. When edited in New Relic One, that data is converted to another format, which means it cannot then be edited in Insights.
    • Dashboards with 3+ widgets across. Insights has a 3-widgets-across limit. If you build a New Relic One dashboard with more than 3 widgets across, editing that dashboard in Insights will break its layout in New Relic One.
  • Dashboards with multiple pages are no longer called "data apps." When you create a New Relic One dashboard that has multiple pages and go back to Insights, it will be located in the Data apps section.
  • Some admin-related UI pages are not present. The following Manage data UI pages will remain in Insights for now:
    • Summary UI page
    • Add data UI page
    • Embeddables UI page
    • Lookup tables UI page
    • API keys UI page
    • Formatter UI page

    To find these pages: go to > Manage data.

  • There are no dashboard-related APIs. Currently, there are no New Relic One dashboard-related APIs. These APIs are a work-in-progress.

Learn more

For a more detailed look of New Relic One dashboard features, see this Explorers Hub post.

To learn about other New Relic One features, see Introduction to New Relic One.

For more help

If you need more help, check out these support and learning resources: