You launched an SNMP discovery run but didn't find any devices.
The SNMP discovery process will run against every IP address in your list from the
cidr section in the discovery configuration. During the scan, there is a check to ensure the target IP address is responsive. If successful,
ktranslate will then attempt to communicate with the IP address via SNMP.
Common failure points in the discovery process include:
- timeouts due to either network latency or device response times to SNMP requests. Meraki Cloud Controllers recommend at least a 10s timeout value, for instance.
- initial failures on the responsiveness check from devices that are generally under tighter security postures, like firewalls.
To work around these problems, try one or both of the following solutions:
- Edit the
snmp-base.yamland increase the timeout value for the
- For devices that still seem unresponsive, set all the
cidrsvalues to a length of
/32, which forces the discovery process to skip the responsiveness check and only attempts the SNMP connection.
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.