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Not seeing on-host integration data

Problem

You created an on-host integration with New Relic, but you are not seeing data in the New Relic's Infrastructure UI.

Solution

To troubleshoot and resolve the problem:

  1. Check to see if the integration is activated and reporting. Go to one.newrelic.com > Infrastructure > Third-party Services and look for the integration name under Active integrations.

  2. Run New Relic Diagnostics to check for common issues and validate your configuration files.

  3. Verify that your on-host integration meets New Relic's integration requirements:

  4. After ruling out common problems with integration requirements, follow the more in-depth troubleshooting procedures for error logs and integration loading:

For more help

If you need more help, check out these support and learning resources:

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