As of April 12, 2021, we are upgrading Insights to an improved web and mobile experience! All of your Insights URLs will be redirected automatically to the corresponding dashboards in New Relic One. For more details about this migration and how you can easily plan for this transition, see our Explorers Hub post.
The attributes being uniquely counted may be present in multiple facets. This overlap may result in the facet percentages adding up to more than 100%.
For example, in the query
SELECT uniqueCount(user) FROM PageView FACET appName, a single unique user may use multiple applications. Each of these users will be included in the unique value for each of the appropriate facets (applications), but the total number of unique users will not change.
insights.newrelic.com > Query > (query using uniqueCount): Pie charts using uniqueCount can produce percentages that add up to more than 100%. In this example, you have 200 unique users. Of those, 198 of those users (99% of 200 unique users) have accessed your "Account" app, and 196 users (98% of 200 unique users) have accessed your "Store" app.
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.