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Chart refresh intervals

Important

As of April 12, 2021, we are upgrading Insights to an improved web and mobile experience! All of your Insights URLs will be redirected automatically to the corresponding dashboards in New Relic One. For more details about this migration and how you can easily plan for this transition, see our Explorers Hub post.

The refresh rate of UI charts is the range of the query's timeframe divided by 60. The maximum frequency with which queries can be refreshed is every 5 seconds. This applies to Insights, dashboards in New Relic One, and chart builder.

For example:

  • A query with a 7-day time range would have a refresh rate of once every 2.8 hours.
  • A query with a 1-hour time range would have a refresh rate of once every 1 minute.

For TIMESERIES queries, the widget uses the size of the TIMESERIES bucket as the refresh interval. For example:

  • SELECT count(*) FROM PageView TIMESERIES 5 minutes would refresh every 5 minutes.
  • SELECT count(*) FROM PageView TIMESERIES 1 hour SINCE 1 day ago would refresh every hour.

For more help

If you need more help, check out these support and learning resources:

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