New and Noteworthy

Welcome to the "New and Noteworthy," which highlights new and notable features in the latest releases of New Relic. (We don't highlight all the new features in each release, but definitely the most interesting ones in the most interesting releases.) To learn more about other topics, see Finding help or visit New Relic's Help Center.

Tip: To ensure that your New Relic version is up to date, refer to the Release Notes. Typically this is the first document in the individual Documentation category.


April 18, 2014

End of life for Ruby agent ≤ 2.10.3

End of life notification: As of May 2014, New Relic will no longer support Ruby agent versions ≤ 2.10.3 using Protocol 7 or less. The collector will no longer accept metrics from these Ruby agent versions, and New Relic charts will be blank.

To take the fullest advantage of New Relic APM's latest features, enhancements, and important security patches, New Relic strongly recommends that you update your Ruby agent to the latest version. You must be the account's Admin or Owner to update the agent. For more information, see Updating deprecated Ruby agents.

April 9, 2014

Taking action against Heartbleed

On April 7, 2014 the OpenSSL Project released an update to address a critical vulnerability known as Heartbleed (CVE-2014-0160). This vulnerability, which affects multiple sites across the Internet, could be remotely exploited to leak sensitive information.

New Relic has reviewed all of our sites and applications, and we have determined that the majority of our sites, including,, and are not vulnerable to this issue. We did discover that our documentation site ( was vulnerable. This has now been patched, and we are in the process of replacing our SSL certificate.

New Relic has no evidence that any customer data (including user names and passwords) was exposed. However, if you have any concerns about your account's protection, you should change your password and (if applicable) your API key. For more information, see Security for Heartbleed vulnerability.

April 8, 2014

View plugin usage details from new dashboard

Now anyone who has published a plugin can view information about its reviews and ratings, number of accounts running the plugin, and the number of components/instances reporting data—all from a single dashboard. From the plugin's Summary, anyone on the authoring account can select the Usage button to view the published plugin's Usage dashboard, and then leverage that information to enhance the plugin even further.

For more information, see Viewing your plugin's usage and this blog post.

Plugin usage
(selected plugin): From the selected plugin's Summary, select Usage to view number of accounts, reporting components, links, review and rating information, and more!

March 19, 2014

New Relic Insights: Real-Time Analytics Platform

You want to be data-driven. After all, the data is there—your software applications contain volumes of critical data about your business. The only challenge is figuring out how to use that data to drive decisions.

Until now, there hasn’t been a fast, easy or cost-effective way to collect, store and interact with your data. You can’t afford to wait hours or days to get the answers you’re looking for. Nor can you wait a week for the creation of a one-off report, only to find it’s still missing the information you asked for. To be truly data-driven, you need real-time feedback. You have to have a conversation with your data. And that’s where New Relic Insights comes in.

New Relic Insights is a real-time analytics platform that collects billions of data points directly from your software and transforms them into actionable insights about your software, customers, and business in real-time.

Browser Overview
Your software has always had the answers. You just couldn’t ask it questions. Now you can, in real time. All you need with New Relic Insights is curiosity and the vision to think big.

New Relic Insights, delivered as a cloud-based service, empowers developers and business users alike to interact with their data like never before.

  • Collect data from anywhere without having to integrate between mutliple products or vendors.
  • Store volumes of data without worrying about having the right data warehousing expertise.
  • Receive simple, easy-to-understand answers.

Visit to find out more on how to get started.

March 13, 2014

Digging deeper into front end and
back end performance

Many websites contain dynamic content that is loaded after the initial page has finished loading, and complex JavaScript code increases the need for error reporting. With New Relic Browser along with New Relic's Application Performance Management on the server, you get visibility into the "full life cycle" of your users' experience, from the front end of your app to its back end performance.

For each end user page load, New Relic captures the time spent in the front end (browser), time spent in the back end (network and web app), geographic origin, browser type and version, and operating system. Dashboards present the results in time spectrum charts, maps, and tables. You can view the data globally across all users and see it sliced and diced by webpage, browser, and geography.

Browser Overview
Browser > (selected app) > Overview: The Browser Overview dashboard shows summary transaction information for the selected time period, including browser page load time, Apdex score, throughput (pages per minute or ppm), transactions, page views with JavaScript errors, and average AJAX response time.

In addition, New Relic Browser enhances New Relic's original Real User Monitoring (RUM) feature with expanded functionality about page load timing, detailed charts, and focused data. Currently New Relic Browser is available for all agents (including Node.js) and all subscription levels! For more information, see New Relic Browser and this blog post.

February 20, 2014

New to New Relic?

Not for long! Check out the Getting Started with New Relic guide, an overview of how to get the most out of New Relic's user interface. And if you're looking for other resources to help you get started, see Finding help, or visit New Relic's Help Center.

February 18, 2014

Custom dashboards: truly custom

If you have been wanting to create custom dashboards that are truly custom, say no more! The Custom Dashboards feature (V2) allows you to create dashboards containing charts and tables with data from web applications, mobile applications, servers, plugins, and the API. It also provides a way to view any custom metric data you are collecting.

In addition to providing more choices for your dashboards, we have also updated the dashboard creation tools to make the customization process even easier. The Custom Dashboards feature is available with any New Relic paid account type.

Creating a Custom Dashboard 2
Dashboards > Create custom dashboard > Create: Use the custom dashboard widget to define the individual charts or tables for your custom dashboard.

For more information, see Custom dashboards and this blog post.

February 5, 2014

Explore transactions from one dashboard

To make your work easier, New Relic now provides a single location where you can select and view details about your selected app's server requests, browser page load time, and other transactions if applicable, such as message processing, background tasks, and other processes and jobs not handling web requests. The new Transactions dashboard shows:

  • The selected app's transaction requests
  • Top five transactions by percent of wall clock time
  • Average response time or page load time (for browsers)
  • Combined throughputs (requests per minute) or CPU usage (for operations and background tasks)

Dashboard charts and drill-down options vary, depending on the type of transaction for your selected app and your New Relic subscription level. For example, the Transaction Traces and Key Transactions features are for New Relic Pro and higher. Also, Lite accounts will not see any dashboard details or options for other operations and background tasks.

New Relic Transactions dashboard
Applications > (selected app) > Monitoring > Transactions: Use this feature to view and sort detailed information about your transactions (and transaction traces if applicable). You can filter by transaction type (app server and/or browser requests, other operations if available), change the sorting option, drill down into transaction details, and view all transactions as a table.

The Transactions dashboard replaces the Web Transactions and Background Tasks dashboards. To see it in action: From the New Relic menu bar, select Applications > (selected app) > Monitoring > Transactions. Or, select a transaction directly from the Transactions section of the Applications Overview dashboard.

For more information, see Transactions dashboard and this blog post.

January 29, 2014

Chef and Puppet: Recipes for success to automate plugin installation

Chef and Puppet are configuration management tools that simplify and automate software installation. For example, Chef cookbooks and Puppet modules make it easier to install plugins with required runtime dependencies, such as Java or Ruby, by automating the process. Managing plugins with user permissions and startup scripts also is easier.

Plugins in Plugin Central may come bundled with a Chef or Puppet script, or you can write your own. For more information, see Writing Chef and Puppet installation scripts (developers) and Plugin installation with Chef and Puppet (users).