Public and private notes

You can add public or private notes to charts in the New Relic APM user interface.

  • Public notes can be viewed by anyone.
  • Private notes can be viewed only by individuals who have access to your account.

The text editor supports some standard Markdown codes, including surrounding words with an asterisk (*) to make them bold or surrounding them with an underscore (_) to make them italic.

Add a note

The Notes function appears when you mouse over the APM chart or map. To create a note:

  1. Mouse over the chart or map.
  2. Select Add to note.
  3. Type your comments, then select the option to create a new note or append it to an existing one.
  4. To append the note, select your choice from the dropdown.
  5. To return to the page, select Save and close. Or, to select additional options to edit, share, or delete the note, select Save and go to note.
screen-add-to-note.png

To add a note to a chart or map in New Relic APM's user interface, mouse over the chart, then select Add to note.

The note automatically appears when you select Save and go to note. The background of the chart changes to green to indicate the presence of a note and the time period viewed when the note was created. The text of the note appears when mousing over the green indicator.

Note_creation_background
The chart's background will be green to indicate the note and time period.

When zoomed out, the green background continues to show the duration of time for which the note was set. Mousing over the indicator displays the note text.

Note_creation_background_zoomout
The green background will scale down as you zoom out.

View the note

To view a list of all notes: From rpm.newrelic.com, select Tools > Notes.

Edit, share, or delete the note

To edit, share or delete a note: From rpm.newrelic.com, select Tools > Notes, then select the appropriate note.

Note_sharing_and_editing
After a note is saved, you can edit, share, or delete it.
If you want to... Do this...
Make a note publicly accessible

By default, the note is private when you first save it. It will only be visible to people with access to the account.

  • To make the note public, select Publish.
  • To share the note through Lighthouse, Pivotal Tracker, or JIRA 5, select the appropriate option.
  • To email the note to others, select Share this note.
Edit the note
  • To edit the note's title or comments: Select the edit [pencil icon] icon next to the note's title or comment.
  • To edit the title of the chart, table, or map: Select the edit [pencil icon] icon next to its title.
View chart in context

To view the chart, table, or map within the context of its UI page: Mouse over the chart, then select View graph with context.

Delete the note you're viewing

To delete a note you are currently viewing, select its delete [trash can icon] icon.

To edit or share other notes: From rpm.newrelic.com, select Tools > Notes.

Delete a note

To delete a note from the list of notes:

  1. From rpm.newrelic.com, select Tools > Notes
  2. Select the note's Delete [trash can icon] icon, then confirm.

For more help

Additional documentation resources include:

  • Standard page functions (a summary of standard New Relic UI features and links to more detailed information)
  • Ticketing integrations (setting up and filing Atlassian JIRA issues, Lighthouse tickets, or Pivotal Tracker stories from transaction traces, errors, and notes in New Relic)

Join the discussion about New Relic APM in the New Relic Online Technical Community! The Technical Community is a public platform to discuss and troubleshoot your New Relic toolset.

If you need additional help, get support at support.newrelic.com.