The New Relic user interface

New Relic's software analytics product for application performance management delivers real-time and critical information about your web application's performance from the moment your customers click until the page finishes loading. After you sign up for an account and install the New Relic program (called an agent) on your servers, it begins to monitor and collect all network and database activity.

Data collection

Every minute the agent reports the recorded activity about your application to the New Relic servers (called collectors). The collectors process all the incoming data and direct all gathered metrics to the associated New Relic account. You can view this information in the New Relic user interface as charts and tables about memory usage, CPU utilization, database query performance, web browser rendering performance, and other useful metrics. The user interface provides both current and historical information that you can view, analyze, and share.

The collected information helps you gain better insights into your customers' overall experience by identifying bottlenecks such as poor browser rendering or poor query performance. For more information, see Apdex: Measuring user satisfaction.

User rights

Depending on the type of account and your assigned role, you may be able to view or maintain different features of the New Relic user interface. For example, you must be the account's Owner or Administrator to add, edit, or delete user roles. For more information, see Users and roles and Adding and updating users.

Your account settings

To sign in to the New Relic user interface from a web browser, go to https://rpm.newrelic.com. Your user name must be a valid email address.

After you sign in, the New Relic menu bar shows the Help menu (documentation and support) and your account name, with menu options for notifications from New Relic, user preferences, account settings, subscriptions, and logging out.

Tip: To change your personal settings: From the New Relic menu bar, select (account) > User preferences. For more information, see Changing passwords and user preferences.

The New Relic menu bar lists available features for the selected New Relic product (APM applications, Servers, etc.). From the New Relic menu bar, select any available product, and then select any menu item to view additional dashboard details. For example, to view your app's dashboard information: From the New Relic menu bar, select APM, and then select a specific application on the list.

When finished using the New Relic user interface, be sure to select (account) > Log out.

User interface functions

Here is a summary of standard functions available when using the New Relic user interface. For more information about using New Relic APM's Applications index, see Viewing your applications list.

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APM > Applications: Use this list to view, update, hide, tag, or delete your list of apps.
If you want to... Do this...
Filter the list of recent events

Select the icon for specific types of Recent events: All, notifications, critical alerts, warnings, deployments, etc.

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View dashboard details about a recent event or alert From the Recent events list, select the link for the event or alert.
Set up an RSS feed for event notifications Above the Recent events section, select the RSS icon.
Create a URL that shows current webpage information

At the bottom of the webpage, select Permalink, and then copy the URL or select the Clipboard icon. This is useful, for example, to share an interesting time window or to troubleshoot problems occurring at a specific point in time.

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Hide the New Relic menu bar and menus (Kiosk mode)

At the bottom of the webpage, select Kiosk mode. This is useful to hide private information; for example, with demos, advertisements, trade shows, etc.

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To restore them: From the New Relic menu bar, select the Kiosk icon. icon-kiosk-off.png

For more help

Tip: For a library of videos about using New Relic features, go to newrelic.com/resources/videos.

Additional documentation resources include:

If you need additional help, get support at support.newrelic.com.