---
title: Tag information not showing up for entity in Infra alert condition
source: https://docs.newrelic.com/docs/alerts/troubleshooting/tag-information-not-showing-entity-infra-alert-condition
---

## Problem

[Custom alert event description tags](https://docs.newrelic.com/docs/alerts/create-alert/condition-details/custom-alert-event-descriptions#example) are not being replaced by the values from the event.

## Solution

Tags are only available for events that are indexed by New Relic.

The easiest way to know whether an event is indexed is to run the query `SELECT nr.entityType FROM ${EventSampleName}`, replacing `${EventSampleName}` with the name of the event in question.

If there are values in the column `nr.entity Type` of the result, then the event is indexed. Otherwise it is not.

## Cause

It is not possible to add a description to any sample that does not get indexed in New Relic.