Alerts and applied intelligence transition guide

Over the course of several months during 2022 and 2023, new functionalities in our platform will replace alerting functionalities reaching end of life (EOL). We are providing these early notices so you can plan accordingly and make a smooth transition.

If you have questions or comments about anything in this EOL transition guide, don't hesitate to:

  • Reach out to your New Relic account representative.
  • Use the reply thread in our Support Forum.

What's changed

Starting in late 2021, we've reorganized the navigation UI for alerts and applied intelligence. Although the alerts and applied intelligence navigation has changed pretty dramatically, all the features you use are still there.

Instead of grouping things by features, we've reorganized the navigation into categories that clarify your alerts and applied intelligence workflow. For example, the Analyze category is the place where you can go to see all the recent activity for incidents, issues, and anomalies.

We're slowly rolling out this update to all of our users over the next months.

What's changing

Here is a summary of what we plan to EOL in 2022 and 2023, why this is happening, and what will replace the current experience for alerts and applied intelligence.