Select product targets for the alert condition

As part of the policy workflow, create a condition for your policy. This involves three steps:

  1. Select the available product category (APM, Browser, Mobile, etc.) and the type of condition (metric or external service).
  2. Select specific entities or components monitored by that product as one or more targets for the alert condition.
  3. Define the criteria (thresholds) that trigger a violation incident.

This describes how to add and update the product targets.

Add entities to a condition

For your convenience, the user interface organizes entities (targets) into logical folders. You can use these folders to edit entities anytime. If applicable, the target folders reflect what your organization has defined for labels and rollup categories.

With the exception of Infrastructure, there's a limit to the number of entities you may add to a condition.

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Alerts & AI > Policies > (selected policy) > (selected condition) > Notification channels: As part of the policy setup process, select one or more entities monitored by the selected product that will be the target for the condition.

To identify which entities or components monitored by the selected product will be the targets for the selected condition:

  1. In the one.newrelic.com top nav, click Alerts & AI, click Alert policies, then (select a policy)​​​​​​.
  2. In the conditions list, (select a condition), then click Notification channels.
  3. Click Add notification channels, and then choose your notification channels.
  4. When you're done, click Update policy.

Continue the condition setup process

After you select the targets for the alert condition, select Define thresholds to specify the thresholds for the condition.

View existing targets

The policies index lists them in alphabetical order. To view or search for existing entities for an alert condition:

  1. In the one.newrelic.com top nav, click Alerts & AI, then click Alert policies
  2. To select a policy name: Use the search box, sort any column, or scroll the list.
  3. Optional: From the Alert conditions page, use the search box to locate a specific condition.
  4. To view detailed information about entities associated with a condition, click Notification channels.

To view policy and condition information for a specific entity, select the Settings > Alert conditions page from the entity's product UI.

Update a condition's entities

To change the list of selected entities (targets) for an existing condition:

  1. In the one.newrelic.com top nav, click Alerts & AI, click Alert policies, then (select a policy)​​​​​​.
  2. From the list of existing conditions, select the target name (for example, My app - Production) or number of targets (for example, 3 Targets).
  3. Click Notification channels.
  4. In the channels list, click a channel to edit it.
  5. Click the trashcan to delete a channel.
  6. Click Add notification channels to add a new channel.

For more help

Additional documentation resources include:

If you need more help, check out these support and learning resources: