--- title: Non-profits and New Relic source: https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/eligibility-guidelines-new-relic-nonprofit-program --- This document provides New Relic's Observability for Good program eligibility guidelines for nonprofit, charitable, and NGO organizations. ## Exceptions Many global nonprofit, charity and NGO organizations are eligible for Observability for Good if the organization has a recognized legal status in their respective country equal to 501(c)(3) status under the United States Internal Revenue Code, with certain exceptions. In addition, all organizations must be verified by our global validation partner [goodstack](https://goodstack.org/) Examples of ineligible organizations include, but are not limited to: | **Ineligible nonprofits** | **Comments** | | ---------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Higher education institutions | Private nonprofit and public higher education institutions do not qualify. This includes: - Universities - Colleges - Trade schools - Faith based schools | | Primary and secondary schools (public and private) | Primary and secondary schools do not qualify. This includes, but is not limited to: - K-12 public school districts - Individual K-12 public schools within a state or federally funded school district - Standalone K-12 charter schools - K-12 Knowledge is Power Program (KiPP) schools - Faith based schools - Other K-12 schools that are not part of a state or federally funded school district | | Healthcare organizations providing patient care | This includes hospitals, hospital auxiliaries, healthcare systems, and related health services organizations, such as: - Nursing or convalescent homes - Care and housing for the aged - Pregnancy centers - Hospice - Pregnancy centers - Reproductive Health Care - Nursing - US only: HRSA/FQHC Health Centers - Addiction Treatment - Health & Wellbeing - AU only: Aboriginal and Torres Strait Islander Healthcare Services > #### 💡 TIP > > Free clinics may qualify. | | Professional, commerce, mutual, and trade organizations | This includes organizations such as: - Credit Unions - Regulation of business - Industry trade shows - Professional athletic leagues - Tourist bureaus - Small Business Development - Charity Shops | | Employee or membership benefit organizations | This includes organizations such as: - Fraternal Beneficiary societies - Associations of employees - Employee or member welfare associations - Pension and retirement benefits - Crime Prevention - Law Enforcement > #### 💡 TIP > > Organizations focusing on the improvement of working conditions may qualify. | | Legislative or political organizations and advocacy groups | Organizations focused on nonpartisan voter education may qualify. | | Organizations within countries sanctioned by the US | This includes organizations within any sanctioned countries included on the US Department of Treasury's Office of Foreign Assets [control list](https://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx) , which is updated periodically. | | Development, Housing & Hunger | UK only: Housing Associations | ## Additional requirements [#requirements] In order to participate, approved organizations must also: - Submit an application through [newrelic.org/signup](https://www.newrelic.org/signup). - Complete the eligibility validation process through our validation partner goodstack. - Review our validation partners' local NGO definitions at [goodstack's Local NGO definitions](https://goodstack.org/nonprofit-definitions/) - Accept New Relic's standard [terms of service](https://newrelic.com/terms). - Be a direct customer of New Relic and have a direct billing relationship with New Relic. - No Heroku, or Azure marketplace signup accounts. ## Signup procedures [#signup] To learn more or to sign up as a new or existing New Relic customer, go to [newrelic.org/signup](https://www.newrelic.org/signup). ## Program Benefits [#benefits] | Monthly Benefits | Free Trial | O4G Standard with Data Plus | | ---------------- | ---------- | --------------------------- | | Users | 1 Full | 3 Full Platform | | Data Ingest | 100 GB | 1000 GB | | Synthetics | 500 | 10,000 | - Our O4G Program with Data Plus includes these features: - New Relic standard account (saving $99 per month per user) - 1000 gigabytes of free monthly Data Plus ingest - 3 full platform users - SAML SSO (single sign-on) - 10k synthetics checks included every month - Extended data retention - Up to 10x the max duration per query and 3x the max query limit - Advanced logs obfuscation controls - Enhanced streaming and historical-data exports - New Relic vulnerability management - Cloud provider choice - You can also access governance, and compliance capabilities, including FedRAMP Moderate and HIPAA eligibility. - Our [Free and Standard editions](https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing#editions) are available via online validation and fulfillment and are the best places to start for most nonprofits. - Additional discounts are available for the Pro edition, please contact us at [o4ginfo@newrelic.com](mailto:o4ginfo@newrelic.com) > #### 💡 TIP > > A payment method on file is required for all accounts using the Observability for Good program.