Account Usage page: Explore host and pageview trends over time

Use the Account usage page to understand your usage of New Relic products over time, including year-over-year and month-over month comparisons. Usage is measured in the appropriate unit for each product, such as hosts for New Relic APM or page views for New Relic Browser.

Account usage metrics via the UI are available for New Relic APM host accounts, Browser, and Mobile.

If your APM account has CU pricing, see the Account Usage Page for Compute Units.

View and compare usage

To view usage metrics, and compare usage for various products across time:

  1. From the New Relic menu bar, select (account dropdown) > Account Settings > Usage.
  2. To view usage for a particular product, select the product name.
  3. APM and Browser: To compare daily usage by month, select the target months from the Time window and Compare to dropdowns.
  4. All products: To compare monthly usage by year, select the target years from the Time window and Compare to dropdowns.
screen-account-usage-tool.png
(account dropdown) > Account Settings > Usage: Use the Account usage page to understand your usage of New Relic products over time, including year-over-year and month-over month comparisons.

You can also retrieve usage metrics via the New Relic REST API.

View usage for master or sub-accounts

If you access the Account usage page from your master account, metrics include all sub-accounts in the total usage statistics.

  • To view usage only for the master account: From the Account Usage tool's Show usage for switch, select Master account.
  • To view metrics only for a particular sub-account: From the New Relic menu bar, select (account dropdown) > Switch account > (selected sub-account).

Usage calculations

Usage is calculated differently for each product:

APM daily usage calculations

In New Relic APM, daily usage equals the sum of the hours each host was connected that day, divided by 24 and rounded up (ceiling function). A host is counted if it connects any time during the hour. Expressed as a formula:

ceiling([HOST_A_HOURS+HOST_B_HOURS+...]/24)

Example daily calculations:

Daily example 1: Single host

Host A is connected continually for 24 hours. You have no other hosts. The formula for that day's usage is:

24/24=1
ceiling(1)=1

Usage for that day is 1.

Daily example 2: Multiple hosts

Host A is connected for 17 hours. Host B is connected for 23 hours. Host C is connected for 1 hour. The formula for that day's usage is:

(17+23+1)/24=1.708
ceiling(1.708)=2

After rounding up, your usage for that day is 2.

APM monthly usage calculations

In New Relic APM, monthly usage equals the sum of the hours each host was connected that month, divided by the number of hours in a month and rounded up (ceiling function). A host is counted if it connects any time during the hour. New Relic uses a fixed number of 750 hours per month. Expressed as a formula:

ceiling([HOST_A_HOURS+HOST_B_HOURS+...]/750)

Example monthly calculations:

Monthly example 1: Single host

Host A is connected continually for 24 hours a day throughout August. You have no other hosts. The formula for that month's usage is:

(24*31)/(750)=0.992
ceiling(0.992)=1

Your usage for August is 1.

Monthly example 2: Multiple hosts

Host A is connected for 24 hours a day throughout February. Host B is connected for 17 hours a day, and Host C is connected 3 hours a day. The formula for that month's usage is:

([24*28]+[17*28]+[3*28])/750=1.642
ceiling(1.642)=2

After rounding up, your usage for February is 2.

Monthly example 3: Multiple hosts, variable time

Host A is connected 23 hours a day throughout September. Host B is connected for 3 hours a day for the first 10 days of the month, and 11 hours a day for the next 20 days of the month. The formula for that month's usage is:

([23*30]+[3*10]+[11*20])/(750)=1.253
ceiling(1.253)=2

After rounding up, your usage for September is 2.

Browser usage calculations

In New Relic Browser, daily usage equals the total number of page views that day across all end-user browsers. Monthly usage equals the total number of page views that month across all end-user browsers. AJAX traffic does not count against your daily usage.

Mobile usage calculations

In New Relic Mobile, monthly usage equals the total number of active users in that month across all end-user devices.

New Relic Mobile does not collect daily usage metrics.

Known limitations

Here is a summary of known limitations to the Account usage feature:

  • Due to a known issue, Docker containers are miscounted as hosts, which inflates your usage metrics. This does not affect your billing, and it is only a cosmetic issue.
  • Heroku dynos are sometimes miscounted as hosts, which inflates your usage metrics. This does not affect your billing, and it is only a cosmetic issue.
  • Account usage metrics are not available with APM hourly pricing.
  • A partnership owner account cannot view usage metrics for the accounts created within their New Relic partnership.

For more help

Additional documentation resources include:

If you need additional help, get support at support.newrelic.com.